
Carbyne APEX
The Future of 9-1-1 is Here: Carbyne APEX is Redefining Emergency Response.
Next Gen 911. Rich Media. One Unified Solution.
Empower your PSAP with a unified solution for all your emergency response needs. With rich media capabilities and an all-in-one platform, Carbyne APEX enables your call-takers to collect and distribute the right information at the right time for faster response times and greater efficiency. Featuring unsurpassed Video-to-911, Imagery-to-911, Chat-to-911, On-Demand Zero Click Location, Automatic Disaster Recovery, Real-Time Audio Translation and much more.

Cloud Native Platform: Resistant to Infrastructure Failures. Don’t let hurricanes, floods, fires, earthquakes, power outages, terrorist attacks, and other catastrophes stop your mission-critical operations.

Security: Government facilities are a target for hackers. In the last few years, nearly 1,000 U.S. government entities were attacked costing local and state governments over $18 billion. Leverage Cloud zero trust architecture to safeguard your data in a digital native environment.

Cost Savings: Quarter of a million in potential savings by locating your callers faster, dispatching the right resources, reduce costs with a cloud-native tech stack, streamline record requests, translate calls in real-time and reduce staff turnover by improving well-being and retention.
Trusted by







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Harnesses the power of the cloud to provide a dynamic, scalable, rich media solution capable of growing with the evolving demands of emergency services.
Trusted by







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Will Help your PSAP:
- Instantly Identify Language
- Real-time, On-Screen Translation
- Reduced Errors
- Save Money
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Learn more about how to purchase Carbyne products through AT&T

Features and Benefits
Leverage the Power of the Cloud and AI for Your Center
Video-to-911 provides crucial assistance in life-saving rescue operations
From rescuing a kayaker stuck in the ocean, to saving a seizure victim improperly placed face-down, Video-to-911 is a life-saver time after time.Two-Way Live Audio Translation
Call Triage
Accurate Real-Time Location
Take guesswork out of your operation by knowing exactly where your caller is, whether for 911 calls, 311 calls, admin line calls, hangup calls, abandoned calls, and more.Automatic Disaster Recovery
Keep your life-saving operations running no matter what - despite fires, floods, hurricanes, tornadoes, earthquakes, terrorist attacks, and more.
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“It's a once in a generation game changer. There is no question that we have taken the first step toward 911 in the future. This is that much of an improvement in handling 911. I think we are going to look back and say this is an important point in 911 history.”
Karl Fasold
Interim Executive Director Orleans Parish Communication District
Why Carbyne
+400M
People
Served
+200M
Location Updates Per year
+4M
1.5 Minutes Live Video Shared
Per Year
+150M
Unique Calls
Per Year
Learn how Carbyne APEX can empower your PSAP with NG911 Call-Handling.
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