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Harnesses the power of the cloud to provide a dynamic, scalable, rich media solution capable of growing with the evolving demands of emergency services.
Empower your PSAP with technology that provides:
Dynamic Caller Location
Patented Live Video
Real-Time Audio Translation
Zero Trust Security Architecture
Automatic Call Distribution
According to the FCC “one-minute decrease in emergency response times decreases the total number of deaths by 17 percent.”
Our Technology Helps Alleviate Pain Points
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About Carbyne
Carbyne specializes in developing cloud-based emergency call center solutions with the goal of improving response times and enhancing the efficiency of emergency call takers. Our call management platform integrates various communication channels into a single tailored user interface, providing better decision-making and easy adaptability for emergency centers.
With advanced technology to handle emergency calls and deliver data from any device to contact centers, Carbyne's cloud-based solution ensures quick and seamless integration. Their interface is designed to keep call managers informed, enabling call centers to collect and distribute information efficiently through one platform.
Hear what our customers have to say:
“As a police officer, we respond to a lot of domestic disturbances, and so - to have the ability to have the victim show video, so we can provide that video to our courts, assists us with the prosecution of cases. That's unheard of before Carbyne.”
“[APEX] improves the lives of the constituents within our COG region. I want to thank the Carbyne team, from start to finish, because without their support and their team, plus their assets and resources that they applied, we wouldn't be here.”
“The staff are just absolutely in love with the system. We are immediately seeing increased location accuracy. Any point in time we may need to take calls from home, from a backup center, in a vehicle, or in our offices, today we have that capability.”
Find out why we have nearly 100%
Customer Retention
“Carbyne has excellent products that are innovative and user-friendly. They listen to their customers and provide excellent customer service and technical support.”
“The Carbyne product we currently use has been a game changer for us at the Gdot TMC in regard to locating a stalled motorist quickly who called our center for help. The support team has been on point with assisting Gdot with the use of this Carbyne product since we acquired it.”
Why Carbyne
